HireRight Offers Dedicated AAA Customer Service Team
HireRight the leading provider of background screening and workforce solutions, offers a dedicated U.S. based Customer Service team focused specifically on transportation. This group of specialists understands the unique needs of private fleets, motor carriers, transit organizations and other transportation operations, ensuring you receive timely and knowledgeable support.
The “DOT Crew” is available to assist with all transportation-related screening needs.
Contact the DOT Crew:
- Phone: 866-DOT-CREW (866-368-2739)
- Email: dotcrew@hireright.com
- Hours: Monday–Friday, 8:00 AM–5:00 PM CST
- No phone menus: your call connects directly to a live transportation support specialist.
After-hours or applicant support:
- Phone: 1-866-521-6995
- Hours:
- Sunday 7:00 PM to Friday 9:00 PM CST
- Saturday & Sunday 7:00 AM to 7:00 PM CST
This dedicated support structure ensures quicker responses and deeper expertise for all transportation-related background screening.
For more information or assistance getting set up with HireRight, please contact:
- David Arey, HireRight Account Director david.arey@hireright.com
- Ashley Webber, Network of Savings Account Executive awebber@national.aaa.com